YOUR WARRANTY.
IN BLACK AND WHITE.
3 years on materials, stitching and fixings, 2 years on electronics. A commitment written into our terms and conditions, effective from delivery.
01Part by part
Tap a part,
see its warranty.
Against any manufacturing defect, under normal use, from delivery.
The material in your hands on every drive, covered against manufacturing defects under normal use.
The stitching and every stitch, covered against any manufacturing defect.
The assembly and fixings of the wheel, from delivery.
When fitted by Apex Studio or by a professional, with the invoice as proof. After a retrofit on the vehicle, electronics are no longer covered.
02Not covered
The rest,
in full transparency.
Full details are in article 12 of our terms and conditions.
- Normal wear: rubbing at contact points, gradual fading.
- An accident, an impact, an unsuitable cleaning product.
- Incorrect fitting, or a modification to the wheel after delivery.
- Use in competition or on track.
- An incompatibility caused by incorrect information at order.
- Electronics after a retrofit on the vehicle.
03Make a claim
An issue?
Three steps.
One address, a written reply, a proposed solution.
Write to us
At info@apexstudioworks.com, with photos and a description of the defect.
Reply within 5 working days
We acknowledge receipt and propose a solution.
Repair or replacement
Depending on the defect found, with a simple procedure.
04Fitting
Your fitting invoice,
your proof.
- In Belgium, fitted at your home
Apex Studio fits your wheel at your home in 30 minutes, for €150. Add the fitting in your cart.
- Everywhere else, at a pro
A garage or a tuner fits the wheel. Their invoice covers electronics for 2 years.
05On top
What comes on top
of the Apex warranty.
- Insured shipping
Loss, theft and damage in transit covered, at the full value of your order.
- Manufacturer warranty intact
The work is on the steering wheel and keeps the vehicle's original components.
- Legal guarantees, on top
2-year conformity and hidden defects, under Belgian civil law. Details in our terms and conditions.
01 When does the warranty start?
On delivery of your steering wheel. It starts on its own: simply keep the fitting invoice, it is used for the electronics warranty.
02 Can my garage fit the wheel?
Yes. A qualified professional can do the fitting. Keep their invoice for the 2-year electronics warranty. In Belgium, Apex Studio also offers home installation for €150.
03 Is wear covered?
The warranty covers manufacturing defects. Normal wear, such as rubbing at contact points or gradual fading, is part of a steering wheel's life. Good care slows it down: our tips for Alcantara in daily use.
04 Does this affect my vehicle manufacturer's warranty?
The work is cosmetic. The supplied buttons are original parts, and the vehicle's mechanical and electronic systems remain unchanged.
If you are unsure about your specific situation, contact us before ordering and we will review it with you.
05 And after a retrofit?
Materials, stitching and fixings remain covered for 3 years. Electronics are no longer covered after a retrofit on the vehicle. Retrofit at Apex Studio.
06 How do I make a claim?
Write to info@apexstudioworks.com with photos and a description of the defect. We acknowledge receipt and propose a solution within 5 working days.
Ready to configure yours?
Launch the configurator- Free EU delivery
- 3-year materials warranty
- Two-part payment, no fees